What is the role of an insurance agent?

The role of an insurance agent is primarily to represent the insurance company and assist clients in finding appropriate coverage that meets their needs. Agents act as intermediaries between the insurer and the insured, helping clients understand various insurance products, their benefits, and limits. They provide valuable insights into different policies and help clients navigate the complexities of coverage options available in the market.

In addition to helping clients select the most suitable policies, agents also facilitate the application process, answer questions, and offer ongoing support. They play a critical role in educating clients about insurance, including how to file claims if necessary, though they do not manage claims themselves. Thus, the emphasis is on the relationship and assistance given to clients while representing the insurance company’s interests.

The incorrect options focus on tasks that do not align with the primary responsibilities of an insurance agent. For example, managing claims is typically the responsibility of claims adjusters, underwriting policies falls under the domain of underwriters who assess risk and set premiums, and providing legal advice is generally outside the scope of an insurance agent's duties, which typically does not encompass legal counsel.